Q:Are the product photos real?
A:Yes,All the photos displayed are 100% real.and photos are all taken by ourself.But maybe there are some color shading because of monitors.
Q:How do I pay for my purchase?
A:we accept the following payment methods: credit card; money booker, T/T;western union.
Q:When the delivery?
A:we will send your orders in 1-7 days(according to you order’s quantity )after the payment.But in case of any hot products are temporarily out of stock,we will contact you asap to ask an extension or change other items or any of your suggestion.
Q:How much does it cost to ship to my country?
A:Package less than 2kg will be shipped by China Post Airmail.the item you would like to purchase weighs more than 2kg. You can place the orders separately, making sure each order weighs less than 2kg, to take advantage of . You can either choose another express carrier, can ship the package via Fedex/DHL/UPS for you package!
Q:Is there any tracking number for my item?
A:Yes, China Post Registered Air Mail,we ship every order with their tracking number and you can view the! but,China Post Ordinary Small Packet Plus,it just can be tracked during in China.I mean it has no tracking information when it arrives your country.But please do not worry about it .You will receive the package normally. If you are worried about your product will be lost in transit, I suggest you choose China Post Registered Air Mail
Q: I am a reseller, I would like to buy many pieces of your item, What’s the wholesale price?
A:Thanks for your inquiry. if you would like to buy large quantity, please Contact us .we will give you the best price. thanks .
Warm Tips
Due to hand measure, the size may have 1-2 cm(0.4~0.8”) differs
Due to different monitors and lights, 85-98% Similar to the pictures , but there will be little color difference .
Due to long shipping, the item may damage in transit, if the item damage, pls contact us immediately first before leave feedback, thanks for your kindly understanding
Before payment, please double check your delivery information: contact name, address, zip code, phone numbers etc. P.S. If you are Russian Friends, please help us provide the full name. (given name+paternal name+surname)
About Payment
If there is any problem about payment,please feel free to contact us.
Shipment
Please make sure your address is correct. Please check the tracking imformation on the tracking website,and 3-5 days or more after delivery, the logistics information will be updated.
We offer 4 shipping method as below
EMS Will take 3-7 working days, you should pay the shipping cost.
DHL Will take 3-7 working days, you should pay the shipping cost.
FedEx Will take 5-12 working days, you should pay the shipping cost.
Epacket Will take 15-30 working days, USA is Free shipping.
BigTimeShoppers.com Standard Shipping Will take 10-35 working days,Free shipping.(Remote area need to pay a small amount of postage)
China post Will take 15-45 working days,Free shipping.(Remote area need to pay a small amount of postage)
After-sales Service:
1.We care about our valued customers,and will always try to help you,hope to establish long business with you.
2.Please contact us by TradeManager, If you have any questions. Please give us the opportunity to resolve any problem.
About Feedback
1.If you are satisfied with our products and services,please leave your postive feedback and 5 stars.
2.If you don’t satisfied our products,pls contact us before you leave negative feedback.
3.we guarantee we will 100% slove any problem for you and make you satisfied.
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