About Products
1) Quality Guaranteed – All goods will be checked at least twice before packing and dispatching.
2) Jewelry Photo – All of photos are real photography demonstration.
3) Color Demonstration – Due to the difference between each screen, the color differences have to be existed slightly.
4) Size – Establish on the basis of real actual measurement, can be slightly size difference error because of the difference of measurement standard of Countries.
5) Jewelry maintenance – Please read the jewelry care picture below carefully.
How to Purchase
Step 1. Browse goods in our store.
Step 2. Select interested goods and then add to Shopping Cart.
Step 3. Click Continue Shopping.
Step 4. View shopping Cart and check all items quantity.
Step 5. Click BUY NOW and choose suitable shipping method.
Step 6. Pay the order with suitable payment way.
About Orders
About stock – BigTimeShoppers.com system will reduce stock quantity after order paid,in order to ensure that you can buy your interested items and avoid the goods sold out, please complete payment sooner when you make orders. Then the warehouse staff can prepare your package earlier and dispatch on time.
About order information – If customers incidentally fill in the wrong address information or not like the item ordered, prefer to change to any other items. You can send the message in the order page to notify BEFORE PAYMENT.
About Payment
Our store accept varies of payment way online. You can pay via e.g. Visa, MasterCard, Western Union, Credit Card, Debit Card and Alipay.
More payment options will be available on BigTimeShoppers.com in the future.
Drop Ship Service
Our store provide drop ship service for more than 7 years on BigTimeShoppers.com platform.
If you want to do the drop ship service with us, please kindly contact us.
About Shipping Methods & Shipping Period
We ship all the parcels via post shipping way or global express. See details below.
Note:
1. Please kindly check the shipping way option to choose.
2. The real shipping period is not fixed and the delay is normal due to the uncontrolled factors e.g. Weather, Accident, Strike Movement and so on.
3. If customers want to deliver faster, please choose the faster Express option and kindly pay the express fee if order value is less than 150 USD in total. Some distant Country might cost much more. We will inform you by international call or email before dispatching.
Reference: All Adapted from Official BigTimeShoppers.com Logistic Index
Returns Policy
We provide a free 15 days warranty for items to return.
We do not cover any items for damage after use or as the result of water damage.
How to Return
Step 1. Contact us via email or message center.
Step 2. Provide as much detail as possible about the problem.
Step 3. Authorization to return the item will be issued.
Step 4. Return the item for the agreed exchange or refund.
Note: It is buyer’s duty to pay the return shipping cost.
Feedback
Your customer satisfaction and positive feedback is very important to us, please leave the positive feedback and 5 stars if you are satisfied with our items and services.
If you have any problems, please feel free to contact us first before you leave negative feedback. we will do the best to solve your problems and provide the best after- sell customer services.
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