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Shipment Tips

1) Door to door shipment,we support or wholesale.

2) If you haven’t received your goods within 60 days or you think there is something wrong with the transportation process. please don’t worry and feel free to contact us we will check it and extend buyer protection for you.

China Post Ordinary Small Packet Plus/ Economic—only have tracking information in China.

China Post Registered Air Mail/goshenzon.com standard Shipping/ePacket—- can track information all the way.

After Sales and Packaging

1) If you are a problem when you received the product you can contact the seller for a refund or communicate with us before return.

2)In order to protect the privacy of our customers, we will not make transparent packing and there will be no sensitive words on it, please rest assured.

About Feedback

1) Our goal is to provide first-class customer service, we care about our valuable customers and will try to solve any unexpected problems.

2) If you are not satisfied with the item, please feel free to contact us and send a message before you leave negative feedback or raise any dispute on goshenzon.com.

Negative feedback does not solve any problem, we will always try our best to solve the problem and live up to your satisfaction,

3) We really want to support your order and appreciate your 5-star positive feedback, your feedback will motivate us to move forward and serve you better.

4) Please contact us through goshenzon.com or leave us a message after placing the order, usually we will reply within 24 hours.

5) For more questions you may want to know, please click here.