1.Please double check your address before completing your payment. If goods sent out it cannot make any change.
2.We will ship the items within 2-5 working days after the payment being confirmed by the platform.
3.When you received the goods please check it carefully in 24 hours, contact with us in time if any problems.
4.If you haven’t get the goods within the shipping time ,please contact with us without hesitation. We will check it for you.
5.Delivery Time:
How to track your parcel?
You can track your parcel on the following website using your tracking number: https://www.17track.net/en
Wholesale and drop shipping are both welcomed?
For wholesale,we will offer discount or free express shipping.
For drop shipping,you can submit order with your customer’s address,we can send parcel without any information about our store.
1.If you are satisfied with our products and services, please leave your positive feedback and 5 stars . and 5 stars for the
detailed rating of your order.
2.If you don’t satisfied our products, We request that you contact us immediately BEFORE you give us neutral or negative
feedback, We guarantee we will 100% solve any problems for you.
1. Are the products as the same as the picture?
85-98% similar to the pictures, but there will be little color difference due to different monitors and lights. If you are doubt with some products, please contact us to confirm it.
2.Should I pay for the tariffs and charges?
We are not responsible for the tariffs and charges. If your country is quite strict on the tariffs,when you place an order, you’d best
to tell us what value is ok to write on the package,otherwise, we will not take any Responsibility for the tariffs and charges.
3. When will you ship my order ?
Normally we’ll arrange the delivery within 2-5 working days after your payment is verified by BigTimeShoppers.com, and it’ll be tracked within 3-6 days, any problems please contact us.
4. How long I can get my order ?
The shipping time depends on the way of logistics and the country. And the holiday also can affect the shipping time. So the
following logistics time is just for reference.If there is any problem, welcome to contact us.
5.If there are some problem, can I get my refund?
Yes, If is all our fault, we will take the full Responsibility.We hope that you can negotiate with us first, not openning a dispute, we’ll do our best to solve it until you’re satisfied!
6.How about the quality of the item?
We’ll check the goods carefully before delivery,and we try our best to make sure the items are good. Though it’s possible to have some small threads, dust or odd size, we do affordable kids wear but not luxury, please think twice before you order.
7.Can I take reseller price?
Yes, you can take reseller price, As the shipping cost is higher for small quantity. So our unite price will be flexible. You can ask
our sales before placing order. The more you take, the more discount you will have.
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